Logansport Memorial Hospital recognized for outstanding care coordination services from Caravan Health

On January 11 and 12, 2017, a group of Logansport Memorial Hospital employees attended the Caravan Health Accountable Care Symposium in Phoenix, Arizona. During this event, Logansport Memorial Hospital was awarded the Population Health Pioneer Award for the Highest Transitional Care Management (TCM) rate among all of the Caravan Health Accountable Care Organizations. Logansport Memorial Hospital President and CEO Perry Gay was in attendance to accept this award on behalf of the hospital, along with Jeanette Huntoon (Vice-President of Physician Practices) and Crystal Zinsmeister (Director of Care Coordination). 

The Transitional Care Management (TCM) rate is measured consistently in 45 other states across the country, where accountable care organizations have been established in partnership with Caravan Health at other local hospitals and health systems, including at Logansport Memorial. LMH established its own accountable organization in 2014, and has since been at the forefront of bringing innovative care coordination services to our rural population. Our patients have benefitted greatly from the best-practice processes that we continue to implement.

Transitional Care Management reflects the work that our Care Coordinators do to assist patients when they leave the hospital, nursing home, or rehabilitation facility and return to their individual homes. The LMH Care Coordination staff – comprised of registered nurses – works diligently to make sure that these patients who return home have the discharge and follow-up assistance that they need. This includes helping them understand any new medications or changes in medications, coordinating and/or scheduling any new services they may need, and scheduling an appointment with their primary care provider to ensure that follow-up care is provided and received. By offering and delivering these services to our patients, Logansport Memorial Hospital hopes to reduce the chance that patients will be readmitted to the facility and are able to stay in their homes safely, enjoying a healthy and full quality of life.

Logansport Memorial executive leadership and care coordination staff stand together with their prestigious award. Pictured from left to right: Jeanette Huntoon (VP of Physician Practices), Crystal Zinsmeister (Director of Care Coordination), Leanne Schaller, RN (Care Coordinator), Perry Gay (President and CEO), Rachel King, RN (Care Coordinator), Jinner Richason, RN (Care Coordinator), and Romona Butzin, RN (Care Coordinator).

For any questions about the care coordination services we can and do provide, please contact Director of Care Coordination Crystal Zinsmeister. You may reach her by phone at (574) 753-1317 or by email at czinsmeister@logansportmemorial.org. To learn more about our accountable care organization, please visit www.logansportmedicalhome.org.